Vivek Dak

Vivek Dak is a Cloud, Data, and AI leader with over 15 years of experience delivering intelligent platforms that create measurable business impact across financial services and enterprise organisations. He has led large-scale initiatives spanning real-time payment operations intelligence, AI-driven financial audit automation, enterprise conversational AI, and modern cloud data platforms. Vivek specialises in architecting cloud-native, data-driven systems that help organisations move beyond traditional automation towards intelligent decision-making. He has spearheaded enterprise conversational AI initiatives integrated with robotic process automation, automating more than 50 business processes across five business units. A practitioner at heart, Vivek believes technology only matters when it delivers real-world outcomes — combining AI, data, and cloud engineering to solve complex operational challenges at scale.