WORKSHOP: Forecasting and shaping the future with playbooks
Call & Contact Center Expo 2023 · 29 November 2023 · 11:45–12:15
WORKSHOP: Forecasting and shaping the future with playbooks was a session at Call & Contact Center Expo 2023 on 29 November 2023 in London, with 2 speakers on record.
Speakers
- Phil Anderson — Speaker Chief Executive Officer, The Forum
- Chris Rainsforth — Speaker Director of Learning & Innovation, The Forum