Raising Standards in Customer Operations, the Evolution of the Customer and Colleague

Name: Raising Standards in Customer Operations, the Evolution of the Customer and Colleague
Start: 2025-11-20T10:00
End: 2025-11-20T10:40
Location: ExCeL London

Call & Contact Centre Expo 2025 · 20 November 2025 · 10:00–10:40

Raising Standards in Customer Operations, the Evolution of the Customer and Colleague was a session at Call & Contact Centre Expo 2025 on 20 November 2025 in London, with 3 speakers on record.

Speakers

Chris Rainsforth — Panelist Director of Learning & Innovation, The Forum
Phil Anderson — Panelist Chief Executive Officer, The Forum
Kim Baker — Panelist Head of Customer Services and Operations, L&Q