The Agentic Contact Centre: A Salesforce Vision for AI & Confident Agents

Name: The Agentic Contact Centre: A Salesforce Vision for AI & Confident Agents
Start: 2025-11-19T12:20
End: 2025-11-19T12:50
Location: ExCeL London

Call & Contact Centre Expo 2025 · 19 November 2025 · 12:20–12:50

The Agentic Contact Centre: A Salesforce Vision for AI & Confident Agents was a session at Call & Contact Centre Expo 2025 on 19 November 2025 in London, with 2 speakers on record.

Speakers

David Brown — Speaker SVP & CCO, Service Cloud, Salesforce
Dan Eddie — Speaker Director Customer Operations, AXA Health