The Policyholder Has Changed – Has Your Claims Experience?

Connected Claims USA 2026 · 3 November 2026 · 14:05–14:40

The Policyholder Has Changed – Has Your Claims Experience? was a session at Connected Claims USA 2026 on 3 November 2026, with 6 speakers on record.

Speakers

• Becky Hudzik-Presson — Panelist Chief Claims Officer, Farm Family Insurance
• Max Koonce — Panelist Chief Claims Officer, Sedgwick
• Kathleen Miller — Panelist VP Cyber Claims, The Hartford Steam Boiler
• Joey Daryanani — Panelist VP Operations Shared Services, CSAA Insurance Group, a AAA Insurer
• Sean Eldridge — Panelist Co-Founder & CEO, Crosstie
• Lori Pon — Moderator Executive Director, MAIPF