Voice of the Customer – From Feedback to Action
Engage Customer Summit 2026 · 7 October 2026 · 11:50–12:20 · Customer Experience Management
Voice of the Customer – From Feedback to Action was a session at Engage Customer Summit 2026 on 7 October 2026 in London, with 2 speakers on record.
Speakers
- Vanessa Milan — Panelist Head of Voice of the Customer, Global Operations, Cambridge University Press & Assessment
- Bonnie Muzam — Panelist Head of Customer Experience, Flogas Britain