FUTR Europe 2021
20 May 2021 – 21 May 2021
FUTR Europe Summit 2021 is a gathering of retailers, brands, e-commerce companies and corporates, held on 20–21 May 2021 under the theme 'Resilience & Collaboration'. Created by the industry for the industry, it brings future-focused leaders together to discuss what is next and how to bridge the gap between now and next.
59 sessions · 97 speakers
Media Partners (7)
Startups Magazine · The CEO Publication · Retail Insider · Arabnet · Ecommerce News · World Business Outlook · Retail Tech Insights
Sponsors (21)
Mode · Amplitude · Adimo · Brandwatch · Spirable · Carriyo · Forter · Gorgias · Snowflake · Obsess · SaleCycle · FPT Corporation · Menzies LLP · Omnisend · Feefo · Mitto · UserTesting · Froomle · Productsup · Attest · MoEngage
Association Partner (1)
Exhibitors (6)
Carriyo · Obsess · Menzies LLP · Mitto · Froomle · MoEngage
Supporting Partner (1)
Speakers (97)
- Tina Mulqueen CEO & Founder, Kindred PR
- Leisha Santorelli Senior Journalist, BBC World Service
- Keith Povey Director of Marketing, Feefo
- Sean Ringsted Chief Digital Officer, Chubb
- Rebecca Dib-simkin CMPO (Chief Product and Marketing Officer), Octopus Energy
- Joao Vieira Founder & CRO, Carriyo
- Nick King Insights Director, AutoTrader
- Omar Christidis Founder and Chief Executive Officer, Arabnet
- Dr Jennifer Belissent Principal Data Strategist, Snowflake
- Monika Schulze Global Head of Customer Experience, Zurich Insurance Company
- Dominika Minarovic Co-Founder, BYBI Beauty
- Elsie Rutterford Co-Founder, BYBI Beauty
- Callum Bramley European Representative, Streamoid
- Katharina Sutch Global Shopper Insights Director, Lego
- Kerry Chilvers Brands Director, Direct Line Group
- Romy Miller Marketing Director, GAIL's Bakery
- Anna Hamill Senior Editor for Brands, WARC
- Catherine Becker Head of Media, EA Games
- Dominic Carter Group Chief Commercial Officer, NEWS UK
- Mark Wohltmann Director, NACS Global
- Olivia Igwe Founding Member, Fiena Members Club
- Theadora Alexander Co-Founder, Young Foodies
- Amy Kelly Director of EMEA Marketing, Usertesting
- Andrea Polonioli Product Manager, Coveo
- Aysegul Cekic Consumer Marketing Director, TP Vision
- Bart Goethals Chief Technology Officer, Froomle
- Brian Garish President, Banfield Pet Hospital
- Elly Criticou Global Category Director, Vapour & Group Head of New Channels, New Categories – BAT, BAT
- Felix Ojong E-commerce Marketing Lead, TP Vision
- Gareth Fendick Founding Partner, PSalt
- Gemma Joyce Senior Content Manager - Marketing, Brandwatch
- James Villacci Head of Global UX Research, HelloFresh
- Jarno Vanhatapio Founder & Chief Executive Officer, NA-KD
- Jason Wagg Founder/Owner, Effigy Agency
- Jayn Sterland Managing Director, Weleda UK
- Jim Cruickshank Vice President of Digital Development & Retail Technology, Pandora
- Laura Byrne Retail Lead / Sales Manager, Spirable
- Louis Lavedan Partner Manager EMEA, Gorgias
- Martin Hamilton Senior Manager, Menzies
- Matt Bailey Director of Sales UK & Nordics, Productsup
- Michelle Smith Executive Business Director of Experience, Landor & Fitch
- Mohan Naidu Gorjala Managing Director, FPT Corporation UK
- Nguyen Son Tung Head of eCommerce and Logistics Solutions, FPT Corporation UK
- Nguyen Viet Chinh Head of Marketing, AkaChain
- Prof Daniel Rukare Professor of Practice on Innovation and Entrepreneurship, Hult International Business School
- Rafael Schwarz Executive Director Sales & Marketing, Territory Influence
- Raphael Tinot VP - EMEA, Platform.sh
- Richard De Villa Head of Marketing – UK + Europe, Malaysia Airlines
- Sam Akinluyi Founding Partner, PSALT
- Sara Sjoberg Global Head of Customer Engagement, H&M
- Satyaki Banerjee Chief Operations Officer, LUXASIA
- Shira Feuer Chief Marketing Officer, Trinny London
- Stephen Hemmings Business Tax Partner, Menzies
- Tommy Mallet Creative Director, Mallet London
- Vicky Beech Partnership Manager, Fresh Relevance
- Vladimir Salakhutdinov Director of Strategy & Business Development, X5 Retail Group
- Aaron Begner GM EMEA, Forter
- Alexandra Willis Head of Communications, Content & Digital, The All England Tennis Club
- Alison Jones Customer Director, Co-op
- Anjelica Shirrefs Senior Shopper Insights Manager, L’Oréal
- Aynsley Peet Head of E-commerce, Cox & Cox
- Carina Ahlberg Head of Customer Experience, Volkswagen Group Sverige AB
- Chris Watson Technology & Marketing Director, Love Home Swap
- Christopher Kong Co-Founder and Head of Business Development, Better Nature
- Danielle Carter Senior Social Advertising Manager, Croud
- Emily Bendell Chief Executive Officer, Bluebella
- Emma Siveyer Head of Digital Products, Three UK
- Farah Cohen Chief Operations Officer, Everpress
- Flora Noble Digital Influencer Manager, Oxfam GB
- Frank Bignone Global Director of Digital Transformation (DX) Division, FPT Software
- Gareth Rees-John Chief Digital Officer, Kurt Geiger
- Harvinder Atwal Chief Data Science Officer, Moneysupermarket Group
- Iván Mato Creative Director, JKR
- Jaime López General Manager, Marketing Operations, Wärtsilä
- Jérôme Brustlein Chief Operating Officer, FENTON
- Kristian Tapaniaho Founder & Chief Executive Officer, OONI
- Laura Apel Senior Vice President Marketing, Mitto
- Laurent Burel Global Digital Marketing Director, Pernod Ricard
- Lawren Barnett Global Futures Director, Coca-Cola
- Livia Lee Chief Executive Officer, Lala Berlin GmbH
- Madeleine Melin E-retail & Channel Optimization Lead Europe, Electrolux
- Mario Tarantino Senior E-commerce Manager, HUEL
- Mazen Mroueh Head of Global Digital Media and Martech, Frieslandcampina
- Michel Brok Head of Digital, Danone
- Nicolina Brandao Simoes Social Media & Global Community Manager, HAIRFLAIR
- Olivier Van Calster Vice-President for International & General Manager for Europe, StockX
- Remo Gettini Chief Technology & Data Officer, DEPOP
- Rushina Shah Founder & CEO, Insane Grain
- Sandra Veludo Marketing Director, Delta Cafes
- Sara Trechman Co-Founder, Well & Truly
- Sherene Perrier Head of Ecommerce & Digital Marketing, Boucléme
- Souveek Ray Experienced Data & Analytics Professional, A Fortune 500 Company
- Tristan Burns Global Head of Analytics, Pizza Hut Digital Ventures
- Allison Kavanagh Digital Growth Expert
- Danijel Stankovic Vice President of Digital Experience
- Leon Andrews Head of Digital Experience
- Paul Reigel IT Director Enterprise Reporting and Marketing Systems
Agenda
- Pandora’s agile formula to rapidly evolve online and in-store experience 20 May 2021 · Stage 1
- A CONSUMER-FIRST APPROACH TO BUILDING A BETTER TOMORROW™ 20 May 2021 · Stage 2
- The Future of Personalized Retention, Segmentation & Lifetime Value 20 May 2021 · Stage 2
- Return to Sender: Managing the Real Cost of Returns 20 May 2021 · Stage 1
- The business of navigating mobile & social commerce 20 May 2021 · Stage 2
- Building online to offline & offline to online success 20 May 2021 · Stage 1
- Structuring your business for scale-up 20 May 2021 · All Stages
- Customer experience is more important than brand 20 May 2021 · Stage 1
- Digital car buying – exclusive or inclusive? 20 May 2021 · Stage 2
- How Urban Outfitters Built a Single Source of Truth With the Data Cloud 20 May 2021 · Stage 2
- April 23rd 1985 20 May 2021 · Stage 1
- What customer centricity now looks like & analyzing the digital (& mobile) heavy customer journey 20 May 2021 · Stage 1
- Data driven engagement & analytics planning in the post covid era 20 May 2021 · Stage 2
- Get a grip! Customer needs & banking changes. ATOMS VOC (voice of customer) case study 20 May 2021 · All Stages
- The resilience of the D2C model 20 May 2021 · Stage 2
- The complexities of balancing growth strategy and innovation 20 May 2021 · Stage 1
- Hyperconnective consumers & connecting with a digital first population through data-driven creative 20 May 2021 · Stage 1
- How to achieve post-cookie marketing success in retail 20 May 2021 · Stage 2
- The key to winning or emerging stronger in the covid-era 20 May 2021 · Stage 1
- Driving SME & D2C growth success from launch 20 May 2021 · Stage 2
- Navigating social shifts with brand purpose 20 May 2021 · All Stages
- The need for speed. Chubb's digital partnerships to push revenue to the next level 20 May 2021 · Stage 1
- Developing infrastructure & technology to keep up with a rise in digital demand 20 May 2021 · Stage 2
- Humanising eCommerce: using technology to amplify the voice of the customer 20 May 2021 · Stage 2
- Innovating Retail: Build reliable, secure retail experiences with Platform.sh 20 May 2021 · Stage 1
- Ain't no stoppin' us now: re-commerce & marketplace growth 20 May 2021 · Stage 1
- Accelerating the road ahead with tech & innovation 20 May 2021 · Stage 2
- OPEN: Moving Diversity and Inclusion beyond the tokenistic and superficial 20 May 2021 · All Stages
- Experiential E-Commerce; the new frontier in online shopping 20 May 2021 · All Stages
- A new way of working, a new digital culture, a new collaboration opportunity 21 May 2021 · Stage 2
- The incredible journey to digital China & what the West must learn 21 May 2021 · Stage 1
- Let Performance-Based Shopper Activities turn into data & consumer insight to be driven by digital campaign solutions 21 May 2021 · Stage 2
- How Lime uses Product Analytics to grow and retain customers 21 May 2021 · Stage 1
- Turning visitors into customers 21 May 2021 · Stage 1
- A flexible first & digital approach to work 21 May 2021 · Stage 2
- O2O2O (Online to offline to Online) 21 May 2021 · All Stages
- D2C marketing masterclass: finding the balance between performance & brand marketing 21 May 2021 · Stage 2
- How Mallet London was able to grow in a crowded marketplace and break through the marketing noise with fresh, relevant content 21 May 2021 · Stage 1
- What Does Customer Loyalty Look Like in 2021? 21 May 2021 · Stage 2
- Emotionalizing Channels with Platform Thinking 21 May 2021 · Stage 1
- Personalization in a World of Cookies: How to Make the Most of Digital Crumbs 21 May 2021 · Stage 1
- Standing up for what your brand believes in 21 May 2021 · Stage 1
- From disruptor to mainstream or mainstream to disruptor 21 May 2021 · Stage 2
- How to Win The Modern Customer - Bitcoin & Loyalty 21 May 2021 · All Stages
- How to build an aspirational brand for Gen Z and beyond 21 May 2021 · Stage 2
- Holding onto existing audiences & growing new ones 21 May 2021 · Stage 1
- Making ‘Relevance’ Pay - the new rules of Customer Experience and Loyalty 21 May 2021 · Stage 1
- Influencer Marketing: Gateway to Insights & Data 21 May 2021 · Stage 2
- Understanding the communities of offline & online subcultures 21 May 2021 · Stage 2
- Building trust, connection and customer centric digital brands 21 May 2021 · Stage 1
- Enable digital commerce in Asia with Zero Churn and 40X Growth - sharing the LUXASIA eCommerce story 21 May 2021 · All Stages
- Messaging relevancy, agility & partnerships 21 May 2021 · Stage 2
- Effective innovations & frictionless experiences - what digital solutions are changing the look of retail 21 May 2021 · Stage 1
- Beginner to winner: simple steps to master personalization 21 May 2021 · Stage 2
- Feed Management: The most important part of your business that nobody sees 21 May 2021 · Stage 1
- Convenience to the confined - marketeers thinking post covid 21 May 2021 · Stage 2
- The toolkit you need to run digital retail today 21 May 2021 · Stage 1
- Ethical trading over the past century & the future of clean 21 May 2021 · All Stages
- Culture is your top priority: How listening to employees future-proofs a business 21 May 2021 · All Stages