LIVE: Retail Week x The Grocer 2027
18 March 2027
Convene 155 Bishopsgate, London, United Kingdom
Retail Week LIVE is a one-day retail industry event at Convene 155 Bishopsgate, London, powered by Retail Week in association with The Grocer, Convenience Store and MCA. It brings together 700+ attendees from grocery, fashion, home, DIY, ecommerce, hospitality and beyond, with CEOs, industry figures and thinkers speaking on the Headline Stage and specialist content environments about growth and profitability, AI, customer experience, transformation, talent and leadership, alongside Solutions Sessions and an Intelligence Lab for discussing research.
23 sessions
Organiser (1)
Agenda
- Private breakfast for members 18 March 2027 · Members breakfast/Lunch and Learns
- Welcome address 18 March 2027 · Headline stage
- Retail's reset: what next? 18 March 2027 · Headline stage
- The generation game: the age groups reshaping retail 18 March 2027 · Headline stage
- Colleague costs: making investments in people pay off 18 March 2027 · The People and Purpose Stage
- Stop automating work. Start questioning whether it needs to be done in the first place 18 March 2027 · The Tech and Innovation Hub
- What do consumers actually want from retailers? 18 March 2027 · The Intelligence Lab
- Shoppers don't see channels, so why do retailers? 18 March 2027 · The CX Studio
- It's not part of the job, so why are we still putting up with violence in stores? 18 March 2027 · The People and Purpose Stage
- Work smarter: the frictionless shopfloor 18 March 2027 · The Tech and Innovation Hub
- How to personalise customer experience without being creepy 18 March 2027 · The CX Studio
- What does value mean in 2027? 18 March 2027 · The Intelligence Lab
- How to halt a hacker 18 March 2027 · The Tech and Innovation Hub
- The loyalty lie detector 18 March 2027 · The Intelligence Lab
- AI isn't taking peoples jobs but peoples jobs are changing 18 March 2027 · The People and Purpose Stage
- From TikTok hauls to ChatGPT writing shopping lists: how discovery is changing 18 March 2027 · The CX Studio
- The new rules of retail careers 18 March 2027 · The People and Purpose Stage
- Are retailers just ad businesses now? 18 March 2027 · The Tech and Innovation Hub
- The data crystal ball: retail in 2037 18 March 2027 · The Intelligence Lab
- The new loyalty playbook: customers don't want points, they want relationships 18 March 2027 · The CX Studio
- Grow big, spend less, win more 18 March 2027 · Headline stage
- The rules of retail, rewritten 18 March 2027 · Headline stage
- Closing remarks 18 March 2027 · Headline stage