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The new loyalty playbook: customers don't want points, they want relationships

LIVE: Retail Week x The Grocer 2027 · 18 March 2027 · 15:00–15:25 · The CX Studio

The new loyalty playbook: customers don't want points, they want relationships was a session at LIVE: Retail Week x The Grocer 2027 on 18 March 2027 in London.