Fireside Chat: What Does Customer Experience & Loyalty Look Like At The World’s Leading Luxury Retailer?

Name: Fireside Chat: What Does Customer Experience & Loyalty Look Like At The World’s Leading Luxury Retailer?
Start: 2026-04-22T11:00
End: 2026-04-22T11:30
Location: ExCeL London

Retail Technology Show 2026 · 22 April 2026 · 11:00–11:30 · Spark Stage

Fireside Chat: What Does Customer Experience & Loyalty Look Like At The World’s Leading Luxury Retailer? was a session at Retail Technology Show 2026 on 22 April 2026 in London, with 2 speakers on record.

Speakers

Mark Blundell — Speaker Chief Retail Officer, Harrods
Andrew Busby — Moderator Freelance Writer, Redline Retail