Presentation: Improving Customer Experience Through People-Powered, Customer-Led, Tech-Enabled Store Transformations

Name: Presentation: Improving Customer Experience Through People-Powered, Customer-Led, Tech-Enabled Store Transformations
Start: 2026-04-22T10:20
End: 2026-04-22T10:50
Location: ExCeL London

Retail Technology Show 2026 · 22 April 2026 · 10:20–10:50 · Spark Stage

Presentation: Improving Customer Experience Through People-Powered, Customer-Led, Tech-Enabled Store Transformations was a session at Retail Technology Show 2026 on 22 April 2026 in London, with 3 speakers on record.

Speakers

Katherine Davis — Speaker Chief Retail Officer, Matalan
Phil Hackney — Speaker Pets at Home
Martin Ward — Speaker Senior Retail Consultant, Toshiba Global Commerce Solutions