Beyond the bot: How intelligent AI interactions are reshaping customer experience

Name: Beyond the bot: How intelligent AI interactions are reshaping customer experience
Start: 2026-10-14T13:25
End: 2026-10-14T13:50
Location: ExCeL London

Unified Communications EXPO (UCX) London 2026 · 14 October 2026 · 13:25–13:50 · Future of Employee and Customer Experience Stage

Beyond the bot: How intelligent AI interactions are reshaping customer experience was a session at Unified Communications EXPO (UCX) London 2026 on 14 October 2026 in London, with 1 speaker on record.

Speakers

Matthew Dakeyne — Speaker Senior Director of Product Design & User Experience and UK Country Lead, 8x8