Alfred Klutsey Paha

Alfred Klutsey Paha is the Agent Network Manager at Fidelity Bank Ghana, where he has led the Agency Banking department for the past five years. He drives the execution of the bank’s agency strategy, overseeing 50% of the division’s KPIs and overall agent network management. Alfred played a pivotal role in the digital transformation of the bank’s agent network, successfully leading the business team through the migration from legacy POS systems to a modern, app-based ecosystem. He holds an EMBA in Project Management from the University of Ghana, Legon, and a Bachelor’s degree in Psychology from the University of Cape Coast.