Annie Tao
Management Consulting Manager, Accenture
Annie Tao is listed as Management Consulting Manager, Accenture. Annie is scheduled to speak at DISTRIBUTECH 2027 on 2 March 2027.
Compiled from published conference agendas; not yet confirmed by Annie. Is this you? Claim this profile.
About
Annie Tao is a customer-focused utility professional with 9 years of industry experience across field operations, credit and collections, digital platforms, and customer experience. While her background spans multiple utility functions, her passion and expertise lie in enhancing the customer journey and improving customer experience through all touchpoints within the utility. Annie currently works within Accenture's Digital Customer Service practice, where she supports a major Advanced Distribution Management System (ADMS) implementation. Her current work centers on delivering a custom-built cloud application designed to improve the customer experience during outage events while meeting business expectations and operational processes.
Upcoming
DISTRIBUTECH 2027 2 March 2027 – 4 March 2027
- From Outage to Outreach: Engineering Customer Trust When the Lights Go Out Speaker · 2 March 2027
Spoke alongside
People who have shared a session with Annie at events on B2DB.
- Jeffrey Healy Management Consulting Principal · Accenture 1 shared session
- Leonard Socha Manager Operations Technology Support · Wisconsin Public Service 1 shared session
- Marina Donovan Vice President of Global Marketing, ESG and Public Affairs · Itron 1 shared session
- Michelle Mattson Director Customer Experience, Customer Programs & Digital Services · WE Energies 1 shared session