Forrest Chai
Chief Information Officer, HSBC
Forrest Chai is listed as Chief Information Officer, HSBC. Forrest spoke at Hong Kong FinTech Week 2026 in November 2026 (speaker, “From Pilot to the Next Horizon – The Real-World Progress and Strategic Pathways of AI Adoption in Banking and Insurance”).
Compiled from published conference agendas; not yet confirmed by Forrest. Is this you? Claim this profile.
About
Forrest Chai joined the HSBC Group in 2000 and has over 26 years of experience in banking technology and digital transformation. Over the years, he has held a number of leadership roles across the Group, with responsibilities spanning multiple core business lines—from developing the very first internet banking services in the industry, to building the global Wealth Management technology platforms serving international Wealth markets—he has led global teams across Hong Kong, UK, Mainland China, Canada, US, India, Poland and Mexico. In the past three years, he has led Hang Seng Bank’s technology function of over 1,800 professionals and drove strategy and innovative application of emerging technologies. In July 2026, Forrest took on a new role as Chief Information Officer for Hang Seng Bank and HSBC Hong Kong. In this role, Forrest brings the technology teams supporting Hong Kong Business together to deliver best-in-class products and services to customers. Forrest is also active in Hong