Jaime Minch

Jaime Minch is the Recovery, Operations and Correspondence manager for the Customer Support function at Nissan North America. With over two decades in the auto industry, she leads transformative projects for internal and external stakeholders with the goal of delivering the best possible experience whenever a customer interacts with Nissan. Jaime has brought her passion for innovative service to the mission of transforming how her team finds, develops and nurtures customer relationships. To date, she’s implemented over 50 projects to evolve and enhance Nissan’s customer experiences. Jaime holds a B.S. in Marketing and Business Management from Saginaw Valley State University and recently earned a Certificate of Manager Development from Harvard University. She has enjoyed speaking on numerous panels with State Lemon Laws regarding vehicle processing and state requirements. Outside of work, she enjoys spending time with her husband and two boys by traveling, taking pictures and making mem