B2DB — Who said what, where, and when

Jo Lloyd

Chief Customer Officer, FCM

Jo Lloyd is listed as Chief Customer Officer, FCM. Jo spoke at GBTA + VDR Europe Conference 2026 in November 2026 (speaker, “Closing Main Stage - Integrating the Journey: Unlocking Value Across Travel, Meetings & Mobility”). Speaks mainly at Consumer Services events.

Compiled from published conference agendas; not yet confirmed by Jo. Is this you? Claim this profile.

About

Jo Lloyd is Chief Customer Officer at FCM Travel, where she leads customer value, strategic growth and customer success for large global travel programmes. A founder at heart, Jo launched her own consultancy, Nina & Pinta, before being acquired by FCM in 2021 and brings a blend of entrepreneurial thinking and global travel expertise to her role. Known for her direct, engaging style and sharp sense of humour, she is passionate about helping travel leaders demonstrate the value of managed travel, turning business travel from a cost centre into a strategic business enabler.

Sessions at 1 conference

GBTA + VDR Europe Conference 2026 2 November 2026 – 4 November 2026

Spoke alongside

People who have shared a session with Jo at events on B2DB.