B2DB — Who said what, where, and when

Joel Alleyne

Chairman, Crucible International Inc.

Joel Alleyne is listed as Chairman, Crucible International Inc.. Joel is scheduled to speak at Contact Centre & Customer Experience Expo 2026 on 19 November 2026.

Compiled from published conference agendas; not yet confirmed by Joel. Is this you? Claim this profile.

About

Joel Alleyne is the Chairman and CEO of Crucible International, a firm he founded in 1998, through an acquisition. He began his career as a software developer at IBM Canada Lab, building a technical foundation that propelled him into leadership roles across technology and business consulting. Over the years, Joel has built extensive expertise in the insurance and financial services industries, where he has acted as a strategic consultant driving major organizational transformations. His work has included pivotal industry advances, such as introducing electronic claims systems and leading comprehensive process re-engineering initiatives for several clients. In addition to his work in financial services and enterprise transformation, Joel possesses deep expertise in health informatics and information systems. Throughout his career, he has seamlessly combined technical and strategic insight and operational execution to guide organizations through complex technology adoption and process ch

Upcoming

Contact Centre & Customer Experience Expo 2026 18 November 2026 – 19 November 2026

Spoke alongside

People who have shared a session with Joel at events on B2DB.