Katie Duarte

Katie Duarte spent a decade in the veterinary industry in sales and sales leadership, working with companies such as Boehringer Ingelheim and Purina, before turning her focus to the organizational process she saw teams struggling with everywhere: feedback. The Founder of Action Potential Solutions and an international speaker, Katie holds a Master's degree in Organizational Psychology and has conducted original research in feedback dynamics. She also holds professional designations in training and development (CTDP) and organization development (ODCP), reflecting her belief that lasting change requires attention to the organizational, team, and interpersonal levels together. Through workshops, speaking engagements, and one on one development, Katie helps to move feedback beyond a top down managerial burden toward Feedback Fluency, where every person, from the CEO to the newest team member, shares a common language for giving and receiving feedback that flows in all directions and build