Mo Eyad Musallam
Technical Leader, CX, Cisco
Mo Eyad Musallam is listed as Technical Leader, CX, Cisco. Mo is scheduled to speak at Cisco Live 2027 on 8 February 2027.
Compiled from published conference agendas; not yet confirmed by Mo. Is this you? Claim this profile.
About
Mo Eyad Musallam is a Technical Leader within Cisco's Collaboration TAC organization based in Krakow, Poland, specializing in the Cisco Contact Center portfolio. With more than eight years of experience in Cisco TAC, he focuses on AI and agentic development for customer experience (CX) workflows. Mo is passionate about applying AI to modern contact center support and automation and regularly speaks on AI-driven innovation in customer experience.
Upcoming
Cisco Live 2027 8 February 2027 – 12 February 2027
- AgentOps: Multi-Agent Network Operations in Action Speaker
- Manage and Troubleshoot WxCC with an AI Assistant Using MCP Speaker
Others from Cisco
- Debbie Kaya Senior Director Treasury - Global Cash and Operations 8 sessions
- Alessandro De Prato Technical Marketing Engineer 6 sessions
- Ramses Smeyers Distinguished Engineer CX 6 sessions
- Hank Preston Distinguished Architect 5 sessions
- Paul Giralt Distinguished Engineer 5 sessions
- Tim Szigeti Distinguished Engineer 5 sessions
- Ed Novak Technical Marketing Engineer 4 sessions
- Eric Vyncke Distinguished Engineer 4 sessions
- Jason Yang Principal TME 4 sessions
- Nathan Sherrard Sales Engineer 4 sessions
- Omer Ilyas Technical Marketing / PM 4 sessions
- Peter Charpentier Principal Architect 4 sessions