Yurii Ulianov
Customer Success Manager - SaaS (Cloud Contact Center), Cisco
Yurii Ulianov is listed as Customer Success Manager - SaaS (Cloud Contact Center), Cisco. Yurii is scheduled to speak at Cisco Live 2027 on 11 February 2027.
Compiled from published conference agendas; not yet confirmed by Yurii. Is this you? Claim this profile.
About
With over 10 years at Cisco, Yurii Ulianov serves as a Customer Success Manager for Webex Contact Center in the EMEA region. His career in Cisco began in the Customer Experience Center in Cracow, Poland, where he worked as a Technical Consulting Engineer and developed deep expertise in Unified Communications (UC) and Cloud Collaboration (CC). A seasoned expert, he has mentored and coached new teams members and led training sessions on both on-premises and cloud-based Cisco Collaboration solutions. Currently, his focus is on guiding enterprises through their transition to cloud-based Webex Contact Center, with a particular emphasis on data analytics and driving aspects of customer success across every phase of deployment.
Upcoming
Cisco Live 2027 8 February 2027 – 12 February 2027
- From Good to Great: Enhancing Customer Experience with the Webex Contact Center Flow Designer Speaker · 11 February 2027
Spoke alongside
People who have shared a session with Yurii at events on B2DB.
- Yaroslav Bondar Solutions Manager · Cisco 1 shared session
Others from Cisco
- Debbie Kaya Senior Director Treasury - Global Cash and Operations 8 sessions
- Alessandro De Prato Technical Marketing Engineer 6 sessions
- Ramses Smeyers Distinguished Engineer CX 6 sessions
- Hank Preston Distinguished Architect 5 sessions
- Paul Giralt Distinguished Engineer 5 sessions
- Tim Szigeti Distinguished Engineer 5 sessions
- Ed Novak Technical Marketing Engineer 4 sessions
- Eric Vyncke Distinguished Engineer 4 sessions
- Jason Yang Principal TME 4 sessions
- Nathan Sherrard Sales Engineer 4 sessions
- Omer Ilyas Technical Marketing / PM 4 sessions
- Peter Charpentier Principal Architect 4 sessions