Customer-Centricity – Closing the Gap Between Claim and Reality

Name: Customer-Centricity – Closing the Gap Between Claim and Reality
Start: 2026-10-07T09:50
End: 2026-10-07T10:20
Location: Battersea Evolution

Engage Customer Summit 2026 · 7 October 2026 · 09:50–10:20 · Customer Experience Management

Customer-Centricity – Closing the Gap Between Claim and Reality was a session at Engage Customer Summit 2026 on 7 October 2026 in London, with 2 speakers on record.

Speakers

Sandrea Morgan — Panelist Head of Customer Service & Change, Charles Tyrwhitt
Gabriella Lambert — Panelist Head of Customer Experience, Nestlé Nespresso SA