Dominic Kayatta

Dominic Kayatta, M.S., CPXP, CPC, is a passionate patient and team member experience executive with in-depth knowledge of key drivers of engagement, retention, and loyalty. He is an accomplished training and development professional with extensive experience in individual, group, and program development across corporate, higher education, healthcare, and social services settings. He is also an effective organizational development coach and consultant with proven skills in designing, facilitating, analyzing, and presenting results of employment engagement and change management initiatives. Dominic currently serves as Senior Director of Patient Experience at Bayhealth Medical Center. In this role, he is responsible for leading and directing activities designed to promote and enhance the patient experience at Bayhealth and co-chairs the Be Well Council, which coordinates wellbeing resources and efforts for all 5,000+ team members. He also serves as Patient Experience Coach for the Health