James Hogben

James Hogben is the Senior Program Manager, Customer Programs for SAP Concur, with responsibility for over 7,600 global accounts, as well as specific responsibilities for Asia Pacific and Japan. James is a gifted trust-builder who earns respect by leading from the front lines while developing lasting customer and partner relationships. James started his Concur experience in 2016, implementing and supporting Travel customers, moving to SAP Concur’s Customer Success team in 2019. He was heavily involved in the creation of the Adoption Centre of Excellence within SAP Concur. This team is focused on successful customer adoption of solutions that solve business challenges. In 2022 James moved to his current role managing Customer Programs for a team of Customer Success Partners.. James has also worked with the core SAP Design team on research and design for the SAP Concur solution and loves to share his passion for mixed methodology research and design with an audience. In his downtime Jame