Mark Ross-Smith
Chief Executive Officer & Co-Founder, Status Match
Mark Ross-Smith is listed as Chief Executive Officer & Co-Founder, Status Match. Mark is scheduled to speak at FACTS 2026 on 26 November 2026.
Compiled from published conference agendas; not yet confirmed by Mark. Is this you? Claim this profile.
About
Mark is CEO of StatusMatch, which runs high-value customer acquisition programs for more than 30 major airline and hotel brands globally and has processed over 1M status matches. Previously the Head of Loyalty at Malaysia Airlines, Mark is an author and one of the industry’s most sought-after voices on how airlines use status to win and keep their best customers.
Upcoming
FACTS 2026 25 November 2026 – 26 November 2026
- Points & Loyalty Summit Part B - From Spend to Seat Speaker · 26 November 2026
Spoke alongside
People who have shared a session with Mark at events on B2DB.
- Dan Monheit Chief CX Thinker · Thinkerbell 1 shared session
- Kevin Butler Chief Payments Officer · Zenith Payments Pty Ltd 1 shared session
- Steve Corney Founder · Learn Awesome 1 shared session
- Steve Hui Founder & CEO · Flights Club 1 shared session
- Steve Pirie-Nally Co-Founder · The Flights Club 1 shared session