Paul Cuglietta

An accomplished and inspirational leader with over 20 years’ experience building high-performing teams across the insurance, health, finance, and learning and development sectors. Skilled in developing and executing strategy, driving operational excellence, and delivering transformational change within both B2B and B2C environments. As Customer Services Director at Simplyhealth, I focus on creating a culture of accountability, empowerment, and high performance, enabling teams to consistently exceed expectations and deliver outstanding customer outcomes. Known for strong stakeholder management, problem-solving, and relationship-building skills, I have a proven track record of influencing change, improving efficiency, and achieving ambitious business objectives.