Dave Vernon
Director of Membership & Best Practice, The Forum
Dave Vernon is listed as Director of Membership & Best Practice, The Forum. B2DB records 7 sessions at 2 conferences between 2024 and 2025, most recently Call & Contact Centre Expo 2025 (November 2025). Dave is scheduled to speak at Contact Centre & Customer Experience Expo 2026 on 19 November 2026. Roles on record: panellist 1. Speaks mainly on AI & Data.
Compiled from published conference agendas; not yet confirmed by Dave. Is this you? Claim this profile.
- Topics: AI & Data
Upcoming
Contact Centre & Customer Experience Expo 2026 18 November 2026 – 19 November 2026
- Understanding Your Workforce Strategy: Innovating Flexible Working Speaker · 19 November 2026
Sessions at 2 conferences
Call & Contact Centre Expo 2025 19 November 2025 – 20 November 2025
- Evolution of Planning: Raising Standards in Resource Planning Speaker · 20 November 2025
- Evolution of Planning: Raising Standards in Resource Planning Speaker · 19 November 2025
Call & Contact Center Expo 2024 27 November 2024 – 28 November 2024
- Closing the “Trust Gap” and Increasing Confidence in Your LLM-Powered Chatbots Speaker · 28 November 2024
- Effective Benchmarking Workshop: Real customer operation benchmarking Speaker · 28 November 2024
- Operational Effectiveness Workshop: Creating a learning culture Speaker · 28 November 2024
- Effective Benchmarking Workshop: Real customer operation benchmarking Speaker · 27 November 2024
- Operational Effectiveness Workshop: Creating a learning culture Panellist · 27 November 2024