Kim Baker
Head of Customer Services and Operations, L&Q
Kim Baker is listed as Head of Customer Services and Operations, L&Q. Kim spoke at Call & Contact Centre Expo 2025 in November 2025 (panellist, “Raising Standards in Customer Operations, the Evolution of the Customer and Colleague”). Kim is scheduled to speak at Contact Centre & Customer Experience Expo 2026 on 18 November 2026. Speaks mainly on AI & Data.
Compiled from published conference agendas; not yet confirmed by Kim. Is this you? Claim this profile.
- Topics: AI & Data
Upcoming
Contact Centre & Customer Experience Expo 2026 18 November 2026 – 19 November 2026
- How L&Q Uses AI to Protect Vulnerable Residents and Stay Compliant Speaker · 18 November 2026
Sessions at 1 conference
Call & Contact Centre Expo 2025 19 November 2025 – 20 November 2025
- Raising Standards in Customer Operations, the Evolution of the Customer and Colleague Panellist · 20 November 2025