Shaun Stratton

Shaun Stratton is Vice President, Global and North America Partnerships at Concentrix, where he leads the organization’s strategic partner ecosystem, bringing together alliance strategy, partner sales, and go-to-market activation. He leads Concentrix’s global strategic relationship with Microsoft, aligning joint capabilities, solutions, and go-to-market efforts to create measurable business outcomes for clients. With more than 20 years of experience spanning technology, customer experience, digital transformation, and go-to-market leadership, Shaun has built and led teams that turn emerging technology into scalable solutions and revenue growth. He is particularly focused on how AI and human expertise can work together to transform customer experience—helping organizations move beyond technology adoption to deliver differentiated, outcome-driven experiences.